Answer Phone/Mobiles

Why have a Kendlebell Personal Assistant if you already have an answerphone?
Well for a number of reasons:

• Having your calls answered personally gives a more professional image of your company than using an answerphone.
• Many callers, especially prospective clients who don't know you, will just hang up and call a competitor until they reach a real person.
• Research has shown that this now happens over 70% of the time.
• Furthermore less than 20% of callers who leave messages on an answerphone are confident that the desired action will result from the message.
• Indeed, for small businesses the answerphone is now more of a hindrance than a help.

 Finally, wouldn't you agree that one of the most hated sentences in the English language is;
    "I'm sorry but I am not in at present but please leave a message after the tone".

Why have a Kendlebell Personal Assistant if you already have a mobile phone?
Mobiles are great ….. when they work reliably.

• Mobiles do not give the professional image that a Personal Assistant can give.
• Most people accept that mobile phones should not be turned on during meetings with clients.
• However, most of our clients have mobile phones and use them to very good effect to call us in between their appointments to check on any messages we may have taken for them.
• Furthermore, if an urgent call comes in we can send a "Text to Mobile" message to alert them of the details.
• Indeed a combination of a Kendlebell Personal Assistant and mobile phone is possibly the best of all.

Answering For Other Companies

If you have more than one company that you would like us to answer calls for we are happy to do this. There is a small extra charge each month to do this but it is much better value than having to set up separate accounts for each one. You will receive one invoice and make one payment each month to cover all of the companies you want us to answer calls for. We will still answer the calls for each company in their indivudual name. For more details please speak to us.

Fax to email

Customers who choose to use the Kendlebell Telephone Answering service can also elect to have one of our special fax-to-email numbers. This means you can advertise a Fax number but receive all your faxes via email. If you advertise one of the non-geographic numbers that we offer we can make sure that your telephone and fax numbers are a matching pair. For more details call us.

Order Taking

Many of our customers use Kendlebell to receive calls from their customers who want to place orders. We are happy to take orders, including credit card details where necessary. You will need to have your own merchant account set up with the credit card company but we can obtain the details over the phone from any customers calling to place an order and pay by credit or debit card. Charges for this will vary depending on how many details you need us to gather and thus how long the process takes. Please speak to us about your needs by calling us.

On-line SMS Broadcasting

We offer our customers a fast, safe and highly efficient method of sending a text message to a single phone or to thousands of mobile phones. The service is available 24 hours a day 7 days a week from anywhere in the world. You can manage the service yourself or you can take advantage of the Kendlebell personal service and let us do it for you. Please speak to us to obtain further details.